Information We Collect
Information you provide to us
- Account InformationName, email address, phone number, and password when you create a BookEdu account.
- Order InformationBilling and shipping address, payment details (processed securely by our payment gateway), and order history.
- Communication DataMessages sent to customer support, product reviews, and newsletter sign-ups.
- Preferences & PersonalizationWishlist items, saved carts, and custom stationery requests such as engraving text or planner layout choices.
Information collected automatically
Device & usage data: IP address, browser type, device type, operating system, pages visited, time on page, and referring URLs.
Cookies & tracking technologies: Used to remember your cart, keep you signed in, and understand site traffic — see Section 6 for details.
Information from third parties
Payment processors, shipping partners, and marketing platforms may share order confirmations, delivery status, or ad-interaction data with us.
How We Use Your Information
- Process and fulfill orders, including personalized or custom stationery items.
- Manage your account and respond to customer support requests.
- Send order confirmations, shipping updates, and other transactional emails.
- Send promotional offers and product updates, only with your consent where required.
- Improve our website, catalog, and overall shopping experience.
- Detect and prevent fraud, unauthorized transactions, or misuse of the Site.
- Meet legal, tax, and accounting obligations.
Payment Security
All transactions are encrypted and processed through secure, PCI-DSS-compliant payment gateways. BookEdu does not store your full card details on our servers.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes in this policy — including order history and tax records — after which it is securely deleted or anonymized.
Cookies & Tracking Technologies
We use cookies to:
- Keep items in your cart between visits.
- Remember your login session and preferences.
- Analyze site traffic and performance (e.g., via Google Analytics).
- Show relevant ads, where applicable.
You can manage or disable cookies in your browser settings — note this may affect features like cart persistence.
Your Rights and Choices
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at bookedu7@gmail.com.
Children's Privacy
BookEdu is not intended for children under 13 (or 16, depending on jurisdiction). We do not knowingly collect data from children. If you believe a child has shared personal information with us, please contact us to have it removed.
Data Security
We use SSL encryption, secure servers, and restricted access controls to protect your information from unauthorized access or disclosure. No method of transmission over the internet is 100% secure, but we work continuously to safeguard your data.
International Data Transfers
If you access BookEdu from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.
Third-Party Links
Our Site may link to external websites, including social media pages. We're not responsible for their privacy practices and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised "Last Updated" date.